Privacy Policy
At Oculo Technologies (“Oculo”, “we”, “us”, “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, protect, and/or share (“process”) your personal information when you use our services (“Services”), including when you:
- Visit our website, or any website of ours that links to this Privacy Policy
- Use our web application or mobile application, or any other application of ours that links to this Privacy Policy
- Engage with us in other related ways, including customer support and customer success, sales and marketing, or other events
Questions or concerns? Reading this Privacy Policy will help you to understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. By accessing or using our website or services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.
Personal information we collect
Information category: Examples
User information: Name, company, email address, role, phone number, business address
Communications: Emails, phone calls, video calls, support requests, surveys
Device information: IP address, device type, OS, browser used to access the Service
Usage information: Session times, durations, interactions with the Service, locations of accessing the Service
Location information: GPS data from mobile app (during scans)
Visual data: 360 photos or videos, or other photos which may incidentally contain personal information
We do not process sensitive information.
Sources of personal information collected
Information that you provide to us:
- Personal information provided when you fill out a form on our website or apps
- User information provided at account activation or in your user profile
- Communications with us during marketing, sales, or service delivery
- Device information and Usage information when reporting a problem with our mobile app or desktop app
- Location information when uploading mobile app data for a scan
- Visual data when uploading 360 photos or videos, or other photos which may incidentally contain personal information
All personal information that you provide to use must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information collected automatically when you use the Service:
- User information, Device information and Usage information via cookies and tags, using third party vendors, or other similar technologies
How we use personal information
We will only process your personal information based on a valid lawful basis, which may vary by country, including legitimate interest, consent, or performance of a contract.
We process personal information:
- To provide and improve our Services
- To ensure security and safety through authentication and logging
- To communicate with you
- To provide support
- To process payments and manage billing
- For marketing and sharing product information
- For analysing product usage to improve the Services
- To comply with legal obligations
We do not process visual data in order to automatically identify or track individuals.
When we share personal information
We may share your personal information with:
- Service providers: Third-party vendors who help us operate our website and provide services (e.g. hosting, authentication, payment processing)
- Legal authorities or parties as required by law
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
We limit the personal information provided to these service providers to what is reasonably necessary for them to perform their services, and we require them to agree to maintain the confidentiality of such personal information. We will never sell your personal information to a third party.
If you choose to share or publish personal information contained within any component of the Services, then this may become publicly available. You may choose to modify or hide any visible personal information before sharing or publishing to prevent this.
Cookies and tracking technologies
Our Services uses cookies and similar technologies to enhance your experience. You can manage or disable cookies through your browser settings. However, disabling cookies may affect functionality.
Information retention
We use physical, technical and organisational IT security measures to ensure that your personal information is protected. We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. This would include the time for which you or your company have an account with us, and may include a period of time after account deactivation, should that information be required for legitimate business interest, or compliance. Once the information is no longer needed, we securely delete or anonymise it, or, if this is not possible (for example because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Children’s privacy
We do not knowingly collect, solicit data from, or market to children under 16 years of age. By using the Services, you represent that you are at least 16 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services.
Your rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to the personal information we have collected about you
- Correction: Request corrections to inaccurate information
- Deletion: Request deletion of your personal information
- Objection: Object to certain information uses
- Portability: Request information transfer to another provider where technically feasible
To exercise these rights, contact us at privacy@oculo.ai
International transfers
Oculo may transfer personal information from the UK or EEA to the US for the purposes of this Privacy Policy subject to the satisfactory outcomes of a transfer impact assessment (TIA) considering the information transferred and the nature of the service provided by any sub-processor, and pursuant to the Standard Contractual Clauses (SCCs) for international transfers appropriate for UK or EU being included in sub-processor agreements.
Changes to this Privacy Policy
We may update this Privacy Policy periodically. Significant changes will be communicated to you, and the latest version will always be available on our website.
Contact and further information
If you have questions or concerns about this Privacy Policy or our information practices, please contact us at privacy@oculo.ai
Our EU GDPR Representative is:
Rickert Rechtsanwaltsgesellschaft mbH
- Oculo Technologies -
Colmantstraße 15
53115 Bonn
Germany
art-27-rep-oculo@rickert.law
